Effective Date: 25/07/2025

At Apav Products, we strive to ensure your complete satisfaction with every purchase. Please read our refund and return policy carefully before placing your order.

Return Eligibility
We accept returns only in the case of damaged, defective, or wrong products delivered to you. To be eligible for a return, the following conditions must be met:

  • The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
  • You must notify us within 24 hours of receiving the order.
  • An unboxing video is mandatory as proof of the damage or defect.

Returns are not accepted for:

  • Size issues, color preferences, or change of mind
  • Items bought on sale or during promotional offers
  • Products without a valid unboxing video or returned in used/damaged condition

Return Process

  1. Email us at scholaenterprise1@gmail.com or call us at +91 98792 59645 within 24 hours of delivery.
  2. Provide your order number, reason for return, and attach the unboxing video.
  3. Once approved, we will provide instructions for return pickup or shipping.
  4. After we receive and inspect the returned item, we will credited a refund or replacement as applicable.

Refund Policy

  • Refunds are processed only if the product is damaged or defective, and the return request is approved.
  • Once the returned product is received and inspected, the refund will be initiated to your original payment method within 5–7 business days.
  • For prepaid orders, the refund will be made to the same account.
  • For COD orders, we may require your bank account details for NEFT transfer.

Cancellation Policy
Orders once placed cannot be canceled after processing. If cancellation is requested before dispatch, we may approve it on a case-by-case basis.

Exchange Policy
We currently do not offer product exchanges unless the delivered item is incorrect or damaged.

we will deliver an exchange product within 7 days

Contact Us
For any queries related to returns or refunds, please contact:

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: scholaenterprise1@gmail.com
📞 Phone: +91 98792 59645